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The New York Times Access: FAQs

Need Help?

If you need help obtaining access to the Purdue University Libraries’ subscription to The New York Times, contact the paper’s site license support at for assistance.

If you have questions about this new offering, please contact the Library at               .

Check The New York Times’ troubleshooting guide ( if you are having problems obtaining access to full-text articles or are hitting a content limit.


  1. I already have a paid subscription to The New York Times online. How can I get access through the Purdue University Libraries subscription?
    You must contact The New York Times at 1-800-591-9233 or 1-800-698‑4637 and ask that your current subscription be canceled before you will be able to activate your account under the Purdue University Libraries'; subscription. Otherwise, you will not be able to activate your account under the Libraries'; subscription. Keep in mind, however, that the Libraries' subscription to The New York Times has some restrictions that your personal subscription may not have. Consider the options carefully before deciding to cancel your own subscription. (If you registered for your paid subscription under another of your email addresses, you can still register for the Libraries' subscription using your Purdue email address.)
  2. Why can't I log in?
    You must first activate your account from Purdue University's network by using the link to create an account.
  3. Why am I asked to login on some occasions and not others?
    Your browser cache or history may have cleared itself. Go to and log back in.
  4. Can the Purdue University Libraries' subscription to The New York Times be accessed via tablet?
    Yes, the Purdue University Libraries' subscription includes access to the newspaper via The New York Times tablet apps. Go to from your tablet's web browser to download the applicable tablet app. Please see [link to mobile section] for more information about accessing the newspaper via mobile device.
  5. Does the Purdue University Libraries' subscription to The New York Times have any user restrictions?
    You must have a valid Purdue University email address to register. Our access does not include e-reader editions or the Times Insider. New York Times apps are not supported on all devices.
  6. Do Purdue University alumni have access to the Libraries’ subscription to The New York Times?
    No, but they can initiate their own subscriptions at